Política de Privacidade

1. Introduction

This Privacy Policy applies to all services offered by 3Guns Airsoft, including our website, mobile applications, and any related services (collectively, the "Platform"). By using our Platform, you consent to the data practices described in this policy.

We are committed to compliance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD - Lei Geral de Protecao de Dados) and the European General Data Protection Regulation (GDPR).

2. Data We Collect

Information You Provide

• Account information (name, email, password, phone number)
• Profile information (bio, location, photo, social links)
• Transaction data (listings, offers, messages)
• Communications (messages, support requests, feedback)
• Content you create (listings, loadouts, reviews, comments)

Information We Collect Automatically

• Device information (type, OS, unique identifiers)
• Log data (IP address, browser type, pages visited)
• Location data (with your permission)
• Usage patterns and preferences
• Cookies and similar technologies

3. How We Use Your Data

We use your information to:

• Provide, maintain, and improve our services
• Support listings and send related notifications
• Personalize your experience and recommendations
• Communicate with you about updates, promotions, and support
• Ensure safety and security of the Platform
• Comply with legal obligations
• Analyze usage patterns and improve our services
• Prevent fraud and enforce our terms

4. Data Sharing

We may share your information with:

• Other Users: Profile information visible according to your settings
• Service Providers: Third parties who help us operate the Platform
• Legal Authorities: When required by law or to protect rights
• Business Transfers: In case of merger, acquisition, or sale

We do not sell your personal information to third parties for marketing purposes.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Understand how you use our Platform
• Improve our services and personalize content
• Measure advertising effectiveness

You can control cookies through your browser settings. Disabling cookies may affect some features of the Platform.

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• 24/7 monitoring for suspicious activities

While we strive to protect your information, no method of transmission over the Internet is 100% secure. Please use strong passwords and be cautious with your account credentials.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke consent at any time

To exercise these rights, contact us at privacy@3guns.com

8. LGPD Compliance (Brazil)

Under the LGPD, Brazilian residents have specific rights regarding their personal data. As the data controller, 3Guns Airsoft ensures:

• Clear legal basis for all data processing activities
• Transparent communication about data practices
• Appointment of a Data Protection Officer (DPO)
• Response to data subject requests within 15 days
• Security incident notification within required timeframes

DPO Contact: dpo@3guns.com

9. GDPR Compliance (European Union)

For users in the European Economic Area (EEA), we provide:

• Lawful basis for processing (consent, contract, legitimate interest)
• Clear information about data transfers outside the EEA
• Standard Contractual Clauses for international transfers
• Response to data subject requests within 30 days
• Right to lodge a complaint with a supervisory authority

10. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Improve and develop our services

When you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

11. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by regulators
• Adequacy decisions by data protection authorities
• Binding Corporate Rules where applicable
• Encryption and security measures during transfer

13. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Platform and updating the "Last updated" date. For significant changes, we will provide additional notice via email or in-app notification.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: